Help Desk Tickets, Projects, Tasks, Time Sheets and Software Bug Tracking from one central web-based tool. Built in report writer, extensive search, history tracking and resource management. Help desk allows for you to extract emails into tickets. You specify your help desk email for import into the support center. KNOWLEDGE BASE: Catalog all of that critical support and business information that is needed on a daily basis. Keep it logged in one

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Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. Now includes a number of charts and graphs to give you insight into your help desk operations. A backup and restore feature was also added in this release.

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help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk, including such features as work order tracking, escalation and automation, knowledge base, asset management, e-mail notifications

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ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.

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Easily record, update and report on users, computers, peripherals, software, user training and support issues. Updated interface, new charts and graphs, integrated backup and restore. Don`t let the name fool you, this affordable help desk program is comprehensive and may be just what you need for a small IT Help Desk operation.

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Help Desk Tickets, Projects, Tasks, Time Sheets and Software Bug Tracking from one central web-based tool. Built in report writer, extensive search, history tracking and resource management. Help desk allows for you to extract emails into tickets. You specify your help desk email for import into the support center. CALENDAR & TIME MANAGEMENT: Create unlimited Private calendars for yourself and others or create group calendars for everyone to view

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